Level 1 Senior Dog Certification for Veterinary Assistants and CSRs
Senior dog visits succeed when every team member recognizes key health indicators and communicates a clear care plan. Level 1 Standard Membership establishes a strong base in senior and geriatric canine care for veterinary assistants and customer service representatives, and builds practical communication skills so pet parents know what to expect and how to support their dogs' ongoing health.
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Senior Dog Certification by the Numbers
A growing community of professionals raising the standard of senior care.
Senior Visits Start at the Front Desk
Before a senior dog ever sees the doctor, someone booked the appointment, calmed a worried owner, and noticed the stiff walk from the car. That someone is your support team.
When assistants and CSRs know what aging looks like and what to say about it, appointments start smoother, pet parents arrive prepared, and subtle changes get flagged before they become emergencies. Level 1 turns your front line into the first step of great senior medicine.
I liked how the course was structured, and I liked how the information was laid out. It has given me a wider understanding of how I can help senior and geriatric patients when they come into the clinic and before they arrive.– Dr. Jane D
Who Level 1 Is For
Level 1 empowers support staff to take a confident, active role during senior dog visits, providing a practical approach to delivering excellent senior care.
- Expert-led modules from experienced leaders in senior canine care
- 5 hours of RACE-approved CE included with the Level 1 certification course
- Senior care fundamentals that support better visits, handling, and workflows
- Client communication training to help pet parents understand the next steps
- Certification and recognition after completion
- Certified directory listing, so pet parents can find your team
- Ongoing CE webinars focused on senior dog care
- Rounds with specialists to discuss cases and practical questions
- Member community for real-world tips, resources, and support
Level 1 Course Topics
5 hours of RACE-approved CE that builds your confidence in senior canine care and gives your team a proven framework for standout senior visits.
- Introduction to Canine Geroscience
- Defining the Senior and Geriatric Canine
- Prepping for a Senior Dog Visit
- Introduction to Senior Dog Care Programs
- Introduction to Senior Dog Parent Communication
All modules are on-demand, so you can start, pause, and revisit on your schedule.
Enroll NowTraining a full hospital team?
Group rates are available for practices certifying multiple team members.
Explore Group RatesOver 30 Hours of CE a Year, From Experts in Geriatric Care
Your certification is just the beginning. On top of the CE included with your Senior Dog Veterinary Certification, members get additional CE, live events, and new resources every single month.
Track your progress and earn your certificates right in your dashboard, from Level 1 fundamentals to advanced geriatric medicine.
Your Dashboard, Always Stocked
Member resources like our private podcast, monthly toolkits, and monthly rounds, all available in your dashboard.
Additional CE, Ready Today
A library of additional CE that is available today, with more added often.
Webinars & Virtual Events
Monthly webinars and virtual events that also include CE hours.
Level 1 Certification FAQs
You have questions. We have answers.
Advanced Membership includes 12.5 hours of RACE-approved CE. This track is geared toward doctors and technicians, including general practice veterinarians, specialists, credentialed technicians, and experienced assistants with a hands-on role in patient care. That said, any team member who wants to go deeper is welcome to enroll.
Special Thanks to Our Sponsors
The partners helping us raise the standard of senior dog care.
